Healthcare professionals patient referral
Primary healthcare professionals can refer their patients directly through their PMS via Healthlink or ERMs. You’ll find more helpful information further down the page.
Secondary healthcare professionals can refer by submitting a form here.

With a St John Medical Alarm, your patients and their whānau have peace of mind knowing they can access help 24/7 if they need it.
Peace of mind
While you can’t always be there, patients in your care are able to go home and feel safe knowing they can access help 24/7 at the touch of a button.
Independence
Support your patients to live independently by referring them to a St John Alarm.
Confidence
Home and mobile options give your patients confidence to live a full, independent life.
Your patients have access to a free trial and referral is a straightforward process. Government funding may also be available.
FUNDING OPTIONS
ABOUT MEDICAL ALARMS
To easily make a referral
PRIMARY CARE
Learn how to refer a patient via your PMS system below
SECONDARY CARE/ COMMUNITY / NGO
Refer a patient to a St John Medical Alarm here
To arrange an in-clinic demonstration or to talk to a Healthcare Relationship Manager, email us or give us a call on 0800 50 23 23.
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Primary care referral
Via PMS (Healthlink or ERMS)
For detailed PMS (Healthlink or ERMS) referral instructions, check out our Quick Start Guides
MyPractice - Download instructions
Medtech Evolution - Download instructions
Quick Start video – ERMS
We also have an e-referral for the Indici PMS.
Please email us if you would like assistance with e-referral through your PMS (Healthlink or ERMS). Your local Healthcare Relationship Manager (HRM) will be in touch to talk you through the process.